Our Privacy Policy

Amber Home Health Care is committed to protecting the privacy and security of your health information. This Notice describes how we may use and disclose your health information and your rights regarding that information.

Protected Health Information (PHI)

We collect and maintain personal and medical information about you to provide home health services, including:

  • Skilled Nursing

  • Physical Therapy

  • Occupational Therapy

  • Speech Therapy

  • Medical Social Work Services

  • Home Health Aide Services

This information may include:

  • Personal identifiers (name, address, phone number)

  • Medical history, diagnoses, and treatment plans

  • Physician orders and clinical notes

  • Insurance and billing information

We are required by law to protect the privacy of your PHI.

How We Use and Disclose Your Information

1. For Treatment

We use and share your health information to provide and coordinate care, including:

  • Communication between nurses, therapists, aides, and social workers

  • Coordination with your physician and other healthcare providers

  • Developing and updating your care plan

2. For Payment

We use your information to:

  • Submit claims to Medicare, Medicaid, or private insurance

  • Verify eligibility and coverage

  • Bill for services provided

3. For Healthcare Operations

We use your information for:

  • Quality assurance and performance improvement

  • Staff training and supervision

  • Licensing, accreditation, and certification activities

  • Administrative and business management

 4. As Required by Law

We may disclose information:

  • To comply with federal, state, or local laws

  • For public health reporting (e.g., disease tracking)

  • For audits, inspections, or investigations

  • To prevent serious threats to health or safety

Other Uses and Disclosures (With Your Authorization)

We will NOT use or disclose your information for:

  • Marketing purposes

  • Sale of your health information

Without your written authorization, which you may revoke at any time.

You have the right to: 

Access Your Records

Request copies of your medical and billing records.

Ask us to correct inaccurate or incomplete information.

Ask us to limit how we use or share your information.

Request Confidential Communications

Ask us to contact you in a specific way (e.g., phone only, alternate address).

Get a Copy of This Notice

You may request a paper or electronic copy at any time.

Our Responsibilities

We are required to:

  • Maintain the privacy and security of your PHI

  • Provide this Notice of our legal duties and privacy practices

  • Follow the terms of this Notice

  • Notify you in the event of a data breach

Website & Electronic Communication Notice

While we take reasonable steps to protect your information:

  • Do not submit sensitive medical information through general website forms unless instructed.

  • Standard email and web forms may not be fully secure.

For patient care matters, please contact us directly by phone or through secure communication systems.

Filing a Complaint

If you believe your privacy rights have been violated:

  • You may file a complaint with Amber Home Health Care

  • You may also file with the U.S. Department of Health & Human Services

We will not retaliate against you for filing a complaint.

Contact Information

If you have questions about this Notice or your privacy rights, please contact:

Amber Home Health Care
29792 Telegraph Rd, Suite 130 Southfield MI 48034
PH: 313-730-8500
Email: administrator@amberhomehealth.com